Every price is set after a physical test
A karat and weight are confirmed on a calibrated scale, in front of you, before any number is final — never from a photo or a phone call alone.
Back to homeAbout us
Who Buybackgold.com is
Buybackgold.com is South Africa’s gold buyback specialist, buying gold, silver and jewellery. We set every price after physically testing and weighing your item in front of you — never from an online estimate alone — and we never ask you to sell before you're ready to.
What you can hold us to
No obligation, ever
The valuation and physical test cost nothing and commit you to nothing. If you decline the offer, your item goes home with you.
ID is checked to protect you too
Verifying identity (sellers must be over the age of 18) before a transaction is a legal requirement for buying precious metals in South Africa — it protects a genuine seller from disputes as much as it protects us.
Your information is never sold
Identity and contact details are used only to process your valuation and comply with record-keeping law. They are never sold or used for anything else without your separate, explicit consent.
Who you'll deal with
Every visit is handled by a trained buyer who tests and weighs your item in front of you and talks you through how the number was reached. Nothing is done out of sight, and nobody is put under pressure to accept. If the offer isn't for you, you take your item home and that is the end of it.
Accountable on every transaction
Buying second-hand precious metals is a regulated activity in South Africa, and we treat it that way. Every seller's identity is verified before a sale goes through, and every transaction is written to a timestamped, tamper-evident record that cannot be quietly edited after the fact — which protects an honest seller as much as it protects us.
How we handle your information
We collect only what's needed to process a valuation and meet our legal record-keeping obligations: your contact details, and — once you're further along in the process — proof of identity. It is never sold, and it is never used for marketing unless you separately opt in. You can ask what we hold on you, or ask us to correct it, at any time by contacting us directly.
See what your gold could be worth
Free, no-obligation estimate in under a minute — then book a visit whenever suits you.